mktsr · Legal
Exchange, Return & Refund Policy
Last updated June 2025
By placing an order with mktsr, you agree to these Terms & Conditions. Please read them carefully before completing your purchase.
The Promise We Won't Broke
A note from us: As a growing independent business, we don't have a massive automated warehouse, but we do have a deep commitment to making sure you love what you wear.
Order Issue's
If something isn't right with your order, don't worry. We handle returns, exchanges, and refunds personally and simply.
Order Acceptance
Orders are subject to acceptance and availability. mktsr reserves the right to cancel orders in cases of pricing errors, suspected fraud, or unforeseen circumstances.
Damage Good's
How it works: If your item doesn't fit, arrived damaged, or isn't what you expected, just reach out to us within 7 days of receiving it.
Customer support
What to do: Send a quick message to [Your Email/WhatsApp] with your order number and the issue.Our promise: We will talk to you directly, figure out the best solution together whether that means an exchange or a refund—and walk you through the process step-by-step.